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How do I know shopping on Caudalie-USA.com is secure?
Caudalie USA Inc.'s website Caudalie-USA.com is secured using highest possible encryption with industry leader Verisign. You'll note on each checkout screen the Verisign logo, and you can click on that to verify the security of the transaction. Note during checkout the address of the server is https://secure.caudalie-usa.com this means your information is encrypted and safe. We guarantee that, and so does Verisign. Your credit cards are not stored by Caudalie USA, Inc. and we maintain 100% PCI compliance.
How do I request free samples?
During checkout each customer can select one of five free Caudalie sample kits which will be included with our compliments with your order.
What is Caudalie USA's return policy?
Caudalie USA Inc.'s policy is 100% satisfaction. If you wish to return any product to us, please ship with your name, address, phone number, receipt of purchase, and email address to:
Caudalie USA Inc.
Attn: Returns
300 Kennedy Drive
Sayreville, NJ 08872
How do I modify the Caudalie Autoship interval?
The default duration of the Autoship program is 60 days. However, if you want to change that please call Customer Service toll free 1-866-826-1615 or email us at Customer_Service@Caudalie-USA.com
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